Order pickers
They know your products and instructions, and pack every parcel as if it were for their own family.
Our teams
Committed teams by your side
Behind every order are real people: floor teams who know your products, a dedicated contact who knows your flows, and experts available whenever needed.
People at the heart of our business
Floor teams that are committed, skilled and valued
Order pickers, forklift drivers, receiving staff, team leaders: they are the ones who keep our commitments to you, every day.
Forklift drivers and receiving
They receive, check and put away goods safely: reliable stock starts with them.
Team leaders
They plan the day around your priorities, train newcomers and liaise with your contact.
Low turnoverstable teams who know your products
2× lowerabsenteeism than the industry average
89/100on the gender-equality index
Safetyand training overseen by our QHSE experts
You entrust your products to teams, not just to warehouses.
Watch the video: HR engineering (in French)
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HR engineering
Episode 10/10 of our series “The essentials of Lean logistics” (in French).
The full series on YouTubeYour contacts
Day to day and for your projects, the right contacts
Day to day
Your dedicated operations contact
They handle your everyday requests — urgent orders, changes, anomalies, instructions — directly with the operations teams.
Changes and projects
Your key account manager (KAM)
They follow your changes and complex projects, drawing on the expertise of our cross-functional teams.
- Project managers
- Methods & processes
- IT & integration
- Transport
- Quality & QHSE
Day to day
Requests handled close to operations
In just-in-time flows, an order change, an urgent shipment, a receiving issue or a special instruction has to be handled fast. You contact your dedicated operations contact directly; the request is qualified and handled at the right level, and you are kept informed until it is closed.
1
Client requestUrgent request · Change · Anomaly · Instruction
2
Dedicated operations contactReceipt · Qualification · Prioritisation
Direct handlingOperations teamTypical case
Specialist supportBusiness manager or expertIf needed
3
Execution and feedback to the clientAction completed · Information · Closure
Benefit: direct access to the teams, fast handling and targeted escalation.
A simple request should be handled simply.
A change, a new project?Your key account manager supports you, backed by our cross-functional teams.
Support & integration Frequently asked questions
Who do I contact day to day?
Your dedicated contact. They know your flows and priorities, handle your requests directly and, when needed, bring in the right in-house skills.
Who follows our changes and projects?
Your key account manager (KAM). They draw on our cross-functional teams — projects, methods, IT, transport, QHSE — and propose an approach suited to the complexity of the need.
Do you have in-house IT teams?
Yes. Developers, project managers, application experts, methods engineers, infrastructure and QHSE work closely with the operations teams.
Careers
Join our teams
Pickers, forklift operators, team leaders, account managers, IT specialists: we recruit a wide range of profiles, in the field and in our support teams.